Technical Support:

Routine support and FirstWatch consulting is available during our normal business hours — 8 a.m. to 5 p.m. (Pacific).

Urgent Customer Support assistance is available 24 hours a day, 7 days a week.

Please call our Support team at 760-943-9123 ext. 255, Option 1 and leave a message, or e-mail them at Our team will receive the message and get back to you as soon as possible.

Note: You can always contact your friendly Operations team member directly.